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Kansas State University

IT Help Desk
Kansas State University
214 Hale Library
Manhattan, KS 66506
785-532-7722
helpdesk@k-state.edu
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Preparing to leave K-State

This information is for all students, faculty, and staff permanently leaving Kansas State University, including those who are graduating, transferring to another school, or otherwise terminating their affiliation with the university.

What happens when you leave
  1. You'll retain access to some K-State resources. Anyone with a valid K-State eID and current password can access their eProfile page and K-State Online. Students have continued access to their records in the iSIS student information system. Employees have ongoing access to their records in Human Resources' HRIS Employee Self Service.
  2. You'll lose access to many K-State IT resources, including e-mail, the Unix file system, personal webpages, and online library journals and databases. See "What K-State resources require an eID?". Detailed eligibility requirements are in the K-State eID Policy under "Eligibility".
  3. Retired K-State employees retain access to K-State IT resources, including e-mail provided by the university.
BEFORE you lose access to K-State resources
Do these tasks before you leave K-State, or as soon as you receive
the e-mail notice that access to your data will be removed soon.

What you should do

Why

If you do nothing

1. Forward your e-mail.
Sign in at eid.k-state.edu to set up e-mail forwarding. Former employees who receive e-mail intended for current university personnel or offices should direct it to the appropriate personnel or office.
You're losing access to your webmail account. If mail-forwarding is turned on, K-State will continue to accept new mail sent to your @ksu.edu address, and will forward it to the e-mail address you specify. You're losing access to your webmail account. If you don't turn forwarding on, new mail sent to your @ksu.edu address will be rejected.There's a $50 fee for one week of access to copy any e-mail you forgot. See What happens if I leave and don't copy my files?
2. Copy any files you are entitled to keep, including:
  • Your e-mail Inbox and messages/folders
  • Files on your office workstation
  • Files on the central Unix system
  • Your personal webpages
You'll have copies of your important data after K-State removes your access to IT resources. After 180 days, your data and e-mail are deleted from the central computer systems and backups. See What happens if I leave and don't copy my files? You'll lose access to all your data. There's a $50 fee for one week of access to copy any data you forgot. After 180 days, your files are deleted from the central computer systems and backups. See What happens if I leave and don't copy my files?
3. Review your mailing lists. Unsubscribe from those you don't want to keep. (Even better: Sign off from all lists, and resubscribe from your new e-mail address for the ones you want to keep.) E-mail sent to your @ksu.edu address will get delivered to your new address. Messages from the lists you subscribe to will be forwarded to you along with all your other e-mail (if you turn on e-mail forwarding), but you may not be able to post to the lists from your new e-mail address. See How can I unsubscribe from mailing lists?
4. Remove software on your personal computer that was received under a Kansas State University site license or volume purchase agreement, including but not limited to K-State's antivirus software and others on the K-State software licenses list. See Software received from K-State below. You'll be in compliance with software-licensing requirements you agreed to when you arrived at K-State. You'll be in violation of K-State policy and software-licensing requirements.
5. If you've been living in a residence hall, point your computer back to the Microsoft Windows Update Service. See Windows updates below. No matter where you go, your computer will continue to get automatic updates from Microsoft. Your computer will stop getting updates from Microsoft (including security updates that protect your computer) and will become more vulnerable to malware and hackers.
6. Continue to change your eID password at the beginning of the spring and fall semesters.

At minimum, you must change it within a five-year period to retain your eID.
A. Your K-State eID stays current, so you can sign in to systems for which you're authorized (eProfile, iSIS, K-State Online, HRIS, etc.)

B. You can sign in to your eProfile any time and change settings and mail-forwarding.
A. You'll lose access to systems for which you're authorized (eProfile, iSIS, K-State Online, HRIS, etc.). To regain access, you must contact the IT Help Desk to reset your password.

B. You won't be able to sign in to your eProfile and change settings and mail-forwarding.

C. K-State eIDs become inactive if their passwords are not changed within a five-year period. Eventually your eID will be available for reassignment.
7. If you have been or will be using career and employment services (CES account), keep your eID current by changing the password at the beginning of the spring and fall semesters. Access job listings, interview opportunities, and career-related information if you are seeking employment after graduation. After your eID expires, you will lose access to your CES account. To regain access, you must contact the IT Help Desk to reset your password.

eIDs and passwords

How can I keep my eID active when I leave K-State?

You must do one or more of the following to ensure it will remain active:

  • Turn e-mail forwarding on. As long as your e-mail is being forwarded and does not bounce back, your eID is considered active.
  • Change your eID password within five years.

What happens if I leave and don't copy my files?

  1. Once you are no longer enrolled at, employed by, or associated with K-State, the university will notify you via your K-State e-mail address that access to your e-mail and other resources is going to be removed soon. You then have two weeks to make any copies needed. After the two-week period, there's a $50 fee for one week of access to copy any data you forgot.
  2. 180 days after your K-State student/employee affiliation ends, your files, personal webpage, and e-mail associated with your eID will be destroyed and removed from the central backup systems.
E-mail and mailing lists

How can I continue using my K-State e-mail address?

You won't be able to use it to send e-mail. However, you should do the following to ensure it will continue to accept and forward your e-mail to another address:

  1. Turn e-mail forwarding on.
  2. Ensure your e-mail is being forwarded to a valid destination address, and does not bounce back.
  3. Remember to copy your e-mail Inbox.

How can I change my forwarding address after I leave K-State?

You will continue to have access to your eProfile page to set up e-mail forwarding and to change your password as long as your eID has not been inactive for five years. You can change your e-mail forwarding any time at eid.k-state.edu.

How do I unsubscribe from mailing lists?

Use one of these two methods:

  • Go to listserv.ksu.edu/web and click the Subscriber's Corner link. This shows all the K-State lists you subscribe to, and you can unsubscribe from any or all lists.
  • E-mail listserv@listserv.ksu.edu with this command format in the message: UNSUB listname (where "listname" is the list's ID — for example: UNSUB HIST251B). When you unsubscribe from a list, LISTSERV will notify you by e-mail that you've been removed.

For more information about mailing lists, see the LISTSERV mailing list website.

What should I do about the mailing lists I own?

  1. Contact the other list owners to let them know you are leaving, and remove yourself as an owner.
  2. If you are the only owner of a list, ask one of the subscribers to be the new owner, then add then as an owner before you remove yourself.
  3. If one person is going to take over all your lists, send e-mail to listhelp@k-state.edu and tell who will be responsible for your lists.
  4. If a list is no longer needed and both it and its archives can be deleted, notify listhelp@k-state.edu to request that the list be removed.
Internet access

How can I get access to the Internet after I leave K-State?

Only current K-State faculty, staff, emeritus faculty, emeritus staff, and enrolled students may use the dial-in service provided by K-State. If you need an Internet connection, you should find an Internet Service Provider in your area.

Software received from K-State

Can I continue to use software I've received from K-State?

No. When you leave K-State, you must remove any software you've received under a K-State software license or volume-purchase agreement. This includes, but is not limited to, K-State antivirus software and all course-related software you may have received through your department. Using that software after you leave K-State is a violation of the university's software license agreement.

How do I remove K-State's antivirus software?

Any one of the following methods can be used.

  • Follow the instructions to uninstall K-State antivirus software. (A K-State eID and password is required to access that page.)
  • If you live in a residence hall, take your computer to Residential Networking to have it removed.
  • Call the IT Help Desk and have them establish a remote-desktop session by connecting with your computer.
  • Call the IT Help Desk and have them send you a file that will remove the software.
University computing labs and K-State InfoCommons

Can I still use the university computing labs?

No. Your eID will not be able to sign in on the lab computers after you leave K-State. Computers in the university computing labs are for K-State faculty, staff, and students with an active K-State eID. Children under 18 who are not students at K-State may not use the computers, and individuals may be asked to produce a valid K-State ID as proof of their age and enrollment status.

Can I still use the K-State InfoCommons?

Yes. Computers in the K-State InfoCommons in Hale Library are available for public use.

Windows updates

Students leaving the K-State residence halls should remove the connection to K-State's Software Update Service and point directly to Microsoft's Update Service. Use this process:

  1. Download K-State's SUS Removal file and save it to your computer's desktop.
  2. Double-click the "SUSRemoval.exe" file on your desktop. This will reset your computer to point to the Microsoft Update Service.
Who do I call if I need help?
  1. Faculty/staff may wish to first contact their departmental support staff for assistance.
  2. Contact the IT Help Desk, 214 Hale Library, helpdesk@k-state.edu, 785-532-7722.